Privacy policy

Privacy Policy

This Privacy Policy describes how https://ironcovenant.shop (the β€œSite”, β€œwe”, β€œus”, or β€œour”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, β€œPersonal Information” refers to any information that identifies an individual.

Device Information

Purpose of collection:
To load the Site accurately for you, perform analytics, improve performance, and prevent fraud.

Source of collection:
Collected automatically through cookies, log files, web beacons, tags, and pixels when you access the Site.

Disclosure for business purposes:
Shared with Shopify and analytics providers.

Personal Information collected may include:
Web browser version, IP address, time zone, cookie information, pages viewed, products viewed, search terms, and interaction behavior.

Order Information

When you place an order, we collect:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment information (processed securely through Shopify; we do not store full credit card numbers)

Purpose of collection:
To process payments, fulfill orders, arrange shipping, provide confirmations, communicate with you, and prevent fraud.

How We Use Your Personal Information

We use your Personal Information to:

  • Provide products and services

  • Process payments

  • Ship and fulfill orders

  • Communicate order updates

  • Provide customer support

  • Improve our store performance

  • Prevent fraudulent transactions

  • Send marketing communications (if you have opted in)

Sharing Personal Information

We share Personal Information with service providers necessary to operate our business, including:

  • Shopify (our e-commerce platform)

  • Payment processors

  • Shipping carriers

  • Fraud prevention services

  • Analytics providers such as Google Analytics

We may also disclose Personal Information if required by law or to protect our legal rights.

We do not sell Personal Information for monetary value.

Behavioral Advertising

We may use cookies and similar technologies to provide targeted advertising and measure marketing performance.

We use Google Analytics to understand customer behavior.
You can review Google’s Privacy Policy here:
https://www.google.com/intl/en/policies/privacy/

You may opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout

You can also opt out of certain targeted advertising services via:
https://optout.aboutads.info/

SMS Marketing

If you opt in to receive SMS communications, we may send order updates or promotional messages. You may opt out at any time by following the unsubscribe instructions included in the message.

Data Retention

When you place an order through the Site, we retain your Personal Information for our records unless and until you request deletion, subject to legal, tax, and accounting obligations.

Personal data may be processed and stored in the United States.

Automatic Decision-Making

We do not engage in fully automated decision-making that has legal or significant effects on customers.

Shopify may use limited automated systems to detect and prevent fraudulent transactions.

Your Rights

GDPR (EEA Residents)

If you are located in the European Economic Area, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Restrict processing

  • Data portability

To exercise these rights, contact:
support@ironcovenant.shop

CCPA (California Residents)

If you are a California resident, you have the right to:

  • Request access to your personal information

  • Request correction

  • Request deletion

To submit a request, contact:
support@ironcovenant.shop

Cookies

Cookies are small files placed on your device when you visit our Site. We use functional, performance, advertising, and analytics cookies to improve your browsing experience.

You may control cookies through your browser settings. Disabling cookies may affect certain features of the Site.

Do Not Track

Because there is no consistent industry standard for responding to β€œDo Not Track” signals, we do not alter our data collection practices when such a signal is detected.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page.

Contact Information

Iron Covenant
701 Cottle Dr
Arlington, Texas 76002
United States

Email: support@ironcovenant.shop
Phone: +1 682-230-5009
Support Hours: Monday to Friday, 09:00 AM – 05:00 PM (CST)